We are taking requests for your must have games. Please fill out this form so we can make sure to include the ones you want.  https://gameboxhero.com/game-requests/

Remember Game Genie?  Game cheats give you the option to turn on/off special abilities.  Some examples would be unlimited lives, extra high jumping, skip levels, etc.  The options vary per system. Some cheats can have adverse effects but you can easily disable them should that occur.  Not all systems or games offer cheats. Please check your user manual for instructions on how to activate them.

*These new consoles will ship between 2/18 and 2/25. We have a limited quantity to start with and aren’t sure when we’ll have full stock after these initial units are sold.*

We do our best to ship the same business day if your order is placed early enough.  Exceptions are Black Friday or when we do high volume sales.  We ship via USPS priority mail which usually takes 2-4 days to arrive to you.  We’ll email you your tracking number.

Yes, you can use many wired (usb) or wireless controllers.  With how we mapped the buttons the included controllers work with the vast majority of games.  Should you encounter a time where they don’t you can always buy a specific system controller for usually around $15 on amazon.  We can send you links to compatible ones.  If you happen to have ps4 bluetooth or wired controllers those can be easily paired and work fine with this too.  Xbox one and xbox 360 controllers work too (xbox 360 need to plug in wireless receiver).  Switch pro controllers work also.  Ps5 controllers only work via usb cable.  Here’s the instructions if you wish to use different controllers https://gameboxhero.com/adding-controllers/

Yes, you can order an extra pair of controllers  click here to add the wireless ps3 style to your cart. the ps3 can work with all of our consoles including the older platinum editions.

Or click here to add snes style wired controllers.

Yes, Game Box Hero works really well and has rave reviews from our customers.  It’s super easy to use.  You will love it!! and if  you don’t you can return it for a full refund.

Yes, choose Paypal pay in 4 on the checkout page as your payment option and then aswer their easy approval questions. Make 4 interest-free payments every 2 weeks. Great for everyday purchases or Choose monthly installments.

Yes, besides our 90 day money back guarantee, we offer a 1 year limited warranty on parts so if a component goes bad, we’ll replace it. We also offer lifetime tech support.

We believe in going above and beyond to help our customers in anyway possible.  We understand that it’s impossible to satisfy everyone 100% of the time, but we do our absolute best!

If you aren’t happy you can simply return it for a full refund.  (customer pays return shipping and must return all components).  Refund will be processed within 7 days of receipt.

We’ve been in business since 2017 and have thousands of satisfied customers.

Give us a call or send us a message on live chat and if we’re online we’ll respond quickly.  Otherwise, Click to email (opens your default email client)

Please fill out this form and we’ll help you asap. https://gameboxhero.com/tech-support/Tech support form